Privacy Policy - Tour Operators in Chennai,India|Luxury Car Rentals in Chennai

Protecting your privacy is nothing new for us. We recognize that you want to understand how personally identifiable data about you is being gathered and used. We also recognize that you want to be able to make knowledgeable choices about whether to limit the manner in which personally identifiable data about you is used. This Privacy Policy is our current corporate policy on these subjects. To understand this Privacy Policy, you should read the entire policy carefully through to the What You Consent and Agree To section at the end of the policy. Who we are Express Travel Corporation is Recoganised by Government Of India,Ministry Of Tourism and believes in protecting your privacy in the same manner, as you would expect when you deal with. We recognize your interest to understand, how personally identifiable data about you is being gathered, used and exercise your choice about limiting the manner in which it is used.

Scope of Policy

This Privacy Policy covers personally identifiable data collected from and about you - individuals who are customers and prospective customers of our rental businesses. "Personally identifiable data" means any data about an identified or identifiable individual that are recorded in any form. This Privacy Policy does not cover personally identifiable data we collect from and about our employees or customers of our other businesses. We have different corporate policies for those types of data. It also does not cover aggregated data from which the personally identifiable characteristics have been removed. We retain the right to use aggregated data in any way that we feel advances our business interests. This Privacy Policy includes examples of the types of information we may collect and the kinds of companies to which we may disclose information. These examples are illustrative and should not be considered a complete inventory of our information collection or sharing practices. Accordingly, the words "include" and "including," mean inclusion without limitation. We do not knowingly solicit personally identifiable data from persons under the age of 13 years. As used in this Privacy Policy, the words "company" and "companies" mean any corporation(s), limited liability company or companies, partnership(s) or other similar entity or entities. Collection of Data Types and Sources of Data Gathered In the ordinary course of our business, we gather personally identifiable data about you, including: Information you provide, such as your name, address (es), employer(s), employee identification number(s), telephone number(s), fax number(s), e-mail address (es), date and place of birth, driver's license number, passport number, credit card information, frequent flyer and other membership reward program information and affiliations with companies or associations; Information about your transactions with us, our affiliates or others, such as the locations, dates and times of your rental pickup and return, your arrival airlines and flight numbers and the rental charges you incur; and Information about your transactions with us, our affiliates or others, such as the locations, dates and times of your rental pickup and return, your arrival airlines and flight numbers and the rental charges you incur; and

Use of Cookies

One way we collect information about you when you use our websites is through the use of cookies. A "cookie" is a set of data that a website server stores on your computer. Cookies enable websites to recognize your computer and to "remember" your entries as you move from page to page, or even when you revisit the site from time to time using the same computer. Cookies stored on your computer by our websites are encrypted. This means that they cannot easily be read by anyone other than us.

We use two different types of cookies in our websites:

"Session cookies" track the user's progression through our sites in a single visit. These cookies enable us to remember things as the user progresses from one page to another. Your session cookies are deleted as soon as you close your browser. In addition, if you leave your browser open for a prolonged period, they are set to automatically erase themselves after a short period (typically less than one hour). "Persistent cookies" remember a user at the user's next visit. Your persistent cookies are not automatically erased, and they remain on your computer until you erase them. (If you do not want these cookies to remain on your computer, you can erase them through use of your browser settings.) Your browser or other software you install may permit you to restrict the use of session cookies, persistent cookies or all cookies. If you elect not to permit the use of session cookies, you will not be able to use our websites. If you elect not to permit the use of persistent cookies only, you may still enjoy the full functionality of our websites; however, if you do so, you will need to re-enter some data when starting a new session.

Third Party Website

Our websites may contain links to third party websites, which may or may not be operated in conjunction with our websites. We do not monitor or control the information collected when you choose to "click through" links to these websites. The treatment of user data by the operators of third party websites may be different from ours. For details regarding their treatment of personally identifiable data about you, you will need to read their privacy policies or contact them.

Data Security

We maintain reasonable physical, electronic, and procedural safeguards to protect personally identifiable data about you from loss, misuse and unauthorized access, disclosure, alteration and destruction. As part of those precautions, we seek to protect personally identifiable data about you through technologies designed to safeguard the data during its transmission. We restrict access to personally identifiable data about you to those employees we determine need to know that information for us and to provide services to you. We also have adopted a policy under which employee misuse of personally identifiable data about you is treated as a serious offense for which disciplinary action may be taken. You should, however, be aware that there is no method of transmitting or storing data that is completely secure. Although their physical characteristics are different, postal mail, telephone calls, faxes and transmissions over the Internet all present possibilities of loss, misrouting, interception and misuse of the data being transmitted. When we decide what data to seek from or communicate to you, or how to seek or communicate it, we try to strike a reasonable balance between the security of your data and your convenience. We do this because we believe our customers attach value to both. As a result, we sometimes use a method of communication that is less secure than some of its less convenient alternatives. An important example of this occurs in the case of e-mail. When we send e-mail to you, we send it as plain text without encrypting it. We do this because we believe that many of our customers do not currently have the capability to receive encrypted e-mail. As a consequence, though, if our unencrypted e-mail intended for you were misrouted or intercepted, it could be read more easily than encrypted e-mail.

Use of Data

Parties to which we disclose the data: We may disclose all of the personally identifiable data about you, in the manner described below, to third parties such as the following: Financial service providers, such as banks and insurance companies; Non-financial companies, such as , direct marketers, hotels and airlines; and (Exress Travel Corporation)Others, such as non-profit organizations.

Type I Uses

We may use personally identifiable data about you for a variety of purposes as described in this section, including, but not limited to, using personally identifiable data about you to make and process your rental reservations and rentals, provide you with customer assistance, prepare your account statements and maintain and develop software. We may use affiliates in our corporate family and non-affiliated parties to perform such services for us. We also may disclose information in response to requests from law enforcement agencies or government regulators. A more detailed description of the above uses and all other "Type I Uses" appear below. By making a rental reservation with or renting from us, you are consenting to our use and disclosure of personally identifiable data about you for Type I Uses. If you do not wish to consent to such use and disclosure of personally identifiable data about you, please do not make a rental reservation with or rent from us.

Initial Uses

We may initially use the personally identifiable data that we collect from you to make your rental reservations with us; to process your rental transactions with us; and to bill and collect amounts owed to us for your rentals. If you seek to pay rental charges by a debit, charge or credit card, we may disclose personally identifiable data about you to the company issuing the card and to other companies that assist in processing the charges. Similarly, if you seek to have your rental charges invoiced to a third party, we may disclose personally identifiable data about you to that third party and to any companies that assist the third party in processing invoices. Further, if you participate in a frequent flyer or other membership rewards program operated by a third party and seek to receive a reward based on a transaction with us or our licensees, we may disclose personally identifiable data about you to the program's operator, as well as to companies assisting the operator in the operation of the program, to permit you to receive your membership rewards.

Protective Uses

We may use and disclose personally identifiable data about you, as we reasonably believe is necessary to protect our business; to comply with applicable law; to protect the rights, privacy, safety or property of you or others; and to permit us to pursue available remedies or limit the damages that we may sustain. For example, if you breach a rental agreement or other agreement with us, personally identifiable data about you may be used, disclosed to third parties or publicly disclosed to the extent necessary to enforce the agreements and recover any amounts owed. As another example, we may, to the fullest extent the law allows, disclose personally identifiable data about you to law enforcement agencies to assist them in identifying individuals who have been or may be engaged in illegal activities.

Disclosure in Corporate Acquisitions and Sales

As we develop our businesses, we may acquire or sell assets, including ownership interests in companies, and companies may acquire financial interests in us. In those transactions, personally identifiable data about you may be among the transferred business assets. We may disclose personally identifiable data about you to any company in connection with a proposed or actual sale, merger, transfer, or exchange of all or a portion of a business or operating unit if you do business or have done business with that business or operating unit, but only if that company agrees to use the data solely for the purpose of making its acquisition decision and to observe the relevant provisions of our Privacy Policy with respect to the data. In the event that personally identifiable data about you is transferred to a company acquiring assets from us, we will require that company to agree to observe the relevant provisions of our Privacy Policy with respect to personally identifiable data about you (including any choices you have made under our Privacy Policy to limit the use of your data).

Disclosure to Agents

We may disclose personally identifiable data about you to any individual or company that we retain to assist us in the conduct of our business, including an individual or company that performs marketing services on our behalf, but only if that individual or company agrees to use the personally identifiable data about you solely for the purposes of performing the tasks on behalf of, and under the instruction of, us and to observe the relevant provisions of our Privacy Policy with respect to the data. Use of Data from Others. We may obtain personally identifiable data about you and from other companies with which we have business relationships. Such information may be merged with or used to enhance personally identifiable data that we have collected previously, as permitted by applicable law.

Disclosure to Counter Discount Program Sponsors

A counter discount program, or "CDP", is a contract or program that we have established in cooperation with a sponsoring company or organization (the "sponsor") under which individuals with specified characteristics are entitled to rent from us on rental terms that differ from those generally offered to the public. Examples of CDPs include corporate rate plans and credit card and travel club discount programs. We identify CDPs using unique numbers ("CDP Numbers"), and we require those who wish to rent under the terms of a CDP to furnish us with the appropriate CDP Number. If you rent using a CDP Number, provide us with a CDP Number under which you may rent or indicate in any other manner that you are eligible to rent under a particular CDP, you consent to our disclosure of personally identifiable data about you to the CDP's sponsor in order to permit us and the sponsor to (i) verify your eligibility to rent using that number or under that CDP; (ii) determine our compliance with the rental terms of the CDP; (iii) determine your compliance with the sponsor's rental policies; and (iv) facilitate the sponsor's reimbursement of the costs of your rental to the extent it has agreed to reimburse you for them. We require sponsors to treat all personally identifiable data disclosed to them for these purposes as confidential and not to use that data for marketing purposes. If you do not wish us to disclose personally identifiable data about you in the manner described under this subheading, you must not use a CDP Number in connection with your rental, you must not provide us with a CDP Number under which you may rent and you must not indicate in any other manner that you are eligible to rent under a CDP. In those circumstances though, you will not receive the benefits of any associated contract or program.

Disclosure to Affiliates

We may share personally identifiable data about you among ourselves and disclose such data to our affiliates to enable us to perform the functions described above. In the event that personally identifiable data about you is shared among ourselves or disclosed to our affiliates, the party to which we disclose and with which we share such data will be required to agree to observe the relevant provisions of our Privacy Policy with respect to personally identifiable data about you (including any choices you have made under our Privacy Policy to limit the use of your data). Type II Uses The uses of personally identifiable data about you described under this heading are called "Type II Uses." Type II Uses relate to uses of personally identifiable data about you for marketing purposes. You have the right to "opt out" of Type II Uses in the manner described below under the heading Options to Limit Use of Data. We may aggregate and analyze all of the personally identifiable data about you to enable us to develop targeted marketing programs and service offerings that we believe are tailored to the needs of particular groups of customers. We may then use the personally identifiable data about you to contact you regarding programs and services we believe might be of interest to you. If you wish us not to contact you for this purpose, you may choose Option Options to Limit Use of Data. We may share all of the personally identifiable data about you among ourselves and disclose such data for marketing purposes, provided the affiliates and licensees to which we disclose the data agree to observe the relevant provisions of our Privacy Policy with respect to the data being disclosed (including any choices you have made under our Privacy Policy to limit the use of your data). If you wish us not to disclose personally identifiable data about you to our affiliates and licensees for marketing purposes, you may choose Options to Limit Use of Data. We may also disclose all of the personally identifiable data about you to companies that are not our affiliates or for their marketing purposes. When we disclose personally identifiable data about you to companies that are not our licensees or affiliates for their marketing purposes, we do not require those companies to observe any particular policies with respect to their use or disclosure of the data. They may treat privacy issues very differently from the way we do. If you wish us not to disclose personally identifiable data about you to companies that are not our affiliates or licensees for their marketing purposes, you may choose Option to Limit Use of Data.

Sensitive Data

Sometimes we may obtain data about your health conditions. The most common way for this to occur is for you to ask us to accommodate a disability. For example, you may request that hand controls be installed on a vehicle, or that you be brought to or from a rental location by accessible transportation. We do not disclose data about your health conditions to our affiliates or our business partners other than as authorized by the Safe Harbor Principles and applicable law, and we do not use data about your health conditions for marketing purposes. We may also obtain data about your membership in a trade union or other union-type organization through your use of a CDP Number that only members of such an organization are entitled to use. We do not disclose data about your trade union membership to our affiliates or our business partners other than as authorized by the Safe Harbor Principles and applicable law, and we do not use data about such membership for marketing purposes.

Options to Limit the Use of Data

If you are already a member, the option whether or not to receive newsletters etc is within the user profile module in the site. In the case where you do not register but just opt for latest news and enter your email address into the site through the field on the left hand bar), the option to opt - out will be in the emails (newsletters) sent (using a link at the bottom of the email).

How to access or Correct Data

We make reasonable efforts to ensure that the personally identifiable data we have about you is as accurate, current and complete as necessary for the purposes for which we use that data. You have a reasonable right to access and review personally identifiable data about you collected by us. You can amend your profile data through the 'My Profile' link on the site. (Please provide the actual link here).

Future Changes in Policy

We make our Privacy Policy available at rental counters and through a link on the home page of our website www.expresstravelcorp.com. We reserve the right to change our Privacy Policy in the future. Subject to applicable laws, any changes to our Privacy Policy will be effective upon posting of the revised Privacy Policy on the Internet, accessible from a link appearing on the home page of our website www.expresstravelcorp.com. If we make changes, we will revise the "Last Updated" date on the top or cover page of our Privacy Policy. If we change our Privacy Policy in a way that is less protective of your privacy, then the change will not apply to our use of any personally identifiable data about you that was collected by us before the change was made, unless we notify you and provide you with the opportunity to direct us not to make new uses of personally identifiable data about you.

Information Regarding Former Customers

We disclose personally identifiable data about former customers or customers with inactive accounts only in accordance with our Privacy Policy.

Customer Questions

We hope our Privacy Policy answers your questions about our collection and use of personally identifiable data about you. If it does not, or if you have questions about whether we are observing our Privacy Policy, please write to us at EXPRESS TRAVEL CORPORATION, No.21(Old No.12), New Tank Street, Nungambakkam, Chennai – 600 034. INDIA. What You Consent and Agree To By providing us with personally identifiable data about yourself, you consent and agree to the following: You consent to the collection and use of personally identifiable data about you as described in the Collection of Data and Use of Data sections above, subject only to any choices you have made as described under Options to Limit Use of Data, and to your right to access and correct data as described in How to Access or Correct Data above.

You specifically consent to

The disclosure of personally identifiable data about you to the sponsor of a counter discount program as described under Use of Data - Type I Uses - Disclosure to Counter Discount Program Sponsors; The disclosure of personally identifiable data about you in connection with corporate acquisitions and sales as described under Use of Data - Type I Uses - Disclosure in Corporate Acquisitions and Sales; and The collection and use of any sensitive data about you for Type I Uses as described under Use of Data - Sensitive Data. You acknowledge that you accept the risks described under Data Security and agree to take the precautions to assist us in protecting your data described under Data Security. You agree that we may make changes in our Privacy Policy as described under Future Changes in Policy. (Please ensure that the hyperlinks in the above section is properly linked up in the appropriate sections within your privacy policy at your end. It should not be linking to Exress Travel Corporations privacy policies).